At Bagzilo, your privacy is very important to us. This policy explains what information we collect, how we use it, and the steps we take to protect your personal data. By shopping with us, you agree to the practices outlined in this Privacy Policy.

Information We Collect from Customers

When you interact with our store, we may collect the following types of information:

  • Personal details such as your name, email address, phone number, and shipping/billing address.
  • Payment details processed securely through trusted third-party gateways (we do not store full card information).
  • Order history, preferences, and communications with our support team.
  • Technical information like IP address, browser type, and device information for site functionality and security.

How We Use Your Information

We use your information only for purposes related to your shopping experience, including:

  • Processing and fulfilling your orders.
  • Sending order confirmations, shipping updates, and customer service responses.
  • Improving our website, services, and product offerings.
  • Preventing fraud, unauthorized activity, or policy violations.
  • Sharing promotional updates or newsletters (only if you subscribe).

When Information May Be Shared

We respect your privacy and never sell your information to third parties. However, in limited cases, we may share information with:

  • Service providers (e.g., shipping carriers, payment processors) to complete your order.
  • Legal authorities if required by law, regulation, or fraud prevention obligations.

How We Protect Your Data

We implement strong security measures such as SSL encryption, firewalls, and secure payment gateways to protect your data against unauthorized access, loss, or misuse. While no system is 100% secure, we take every reasonable precaution to safeguard your personal information.

Cookies & Tracking Tools

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and cart items.
  • Analyze website performance and improve user experience.
  • Show relevant offers or promotions.

You may adjust your browser settings to block cookies, though this may limit some site functionality.

Your Rights as a Customer

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal information, subject to order or legal requirements.
    To exercise these rights, please contact us at info@bagzilo.shop.

Third-Party Services

We may use trusted third-party services for payment processing, analytics, and advertising. These providers have their own privacy policies, and we recommend reviewing them to understand how your data is managed.

Policy Updates & Contact Information

This Privacy Policy may be updated from time to time to reflect new practices, legal requirements, or business needs. Updates will be posted on this page with a revised date.

For questions or concerns about this policy, please contact us at:
📧 info@bagzilo.shop