At Bagzilo, we understand how important it is for our customers to receive their orders on time and in good condition. We have created a shipping policy that is transparent, simple, and reliable so that you know exactly what to expect when shopping with us.

Estimated Delivery Schedule

To provide clarity, here is how our shipping process works from the moment you place your order:

  • Order Cut-off Time: Orders placed before 4:00 PM (EST), Monday to Friday will be processed the same day. Any orders placed after this time or during weekends/holidays will be processed on the next business day.
  • Processing Time: We take about 1–2 business days to prepare, verify, and package your order to ensure it meets our quality standards.
  • Shipping Duration: Once dispatched, shipping usually takes 4–6 business days for delivery within the United States.
  • Estimated Delivery Time: Combining cut-off, processing, and transit time, customers can expect their package to arrive within 5–8 business days in total.

This timeline is an estimate and may vary slightly depending on your location and shipping conditions.

Prices, Taxes & Currency

All prices displayed on our website are in United States Dollars (USD). During checkout, applicable taxes (if any) are automatically calculated based on your delivery address. This ensures transparency and avoids hidden charges.

Shipping Cost

We charge a flat shipping fee of $16.00 on every order shipped within the United States. This fixed rate allows us to cover packaging, handling, and carrier costs while ensuring a safe and reliable delivery. Occasionally, promotional offers may provide free shipping for orders above a certain value, and these will be clearly mentioned on our website.

Shipping Carriers & Method

To ensure secure and efficient delivery, we partner with trusted shipping carriers such as USPS, UPS, and FedEx. Once your order has been dispatched, you will receive an email confirmation containing your tracking number so you can monitor the journey of your package until it reaches your doorstep.

Product Responsibility

All items go through a careful quality inspection process before shipping. Once your order has left our facility, it becomes the responsibility of the carrier. While delays or damages are rare, they can occasionally happen due to external factors outside of our control.

Incorrect or Wrong Address

It is the customer’s responsibility to provide the correct shipping details at the time of placing the order. If an incorrect, incomplete, or invalid address is provided, Bagzilo cannot be held responsible for delayed or undelivered packages.

Address Modification

If you realize that your shipping address needs to be updated after placing the order, please contact us immediately at info@bagzilo.shop. We can only modify addresses before the order has been processed and shipped. Once it has been dispatched, no changes can be made.

Order Cancellation

Orders may be cancelled within 12 hours of purchase by reaching out to us at info@bagzilo.shop. After this timeframe, our team may have already begun processing your order, and cancellation cannot be guaranteed.

Tracking Updates

Once your order has been shipped, you will receive an email containing a unique tracking number. Customers can also visit our Track Your Order page to check the status of their shipment at any time.

Lost or Damaged Products

If your order is lost in transit or arrives damaged, please report the issue to us within 48 hours of delivery by contacting info@bagzilo.shop. Our support team will investigate the matter and arrange a suitable solution, which may include a replacement or a refund.

Delays or Exceptions

Although we work hard to meet our estimated timelines, external factors such as severe weather, high seasonal demand, or carrier delays may occasionally extend delivery times. In such situations, we kindly ask for your understanding and patience.